Returns & Exchanges

At Ferne Boutique, we want you to love your purchase, but if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. Please note that all sale items and accessories are final sale and cannot be returned or exchanged.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

3

Ship It Back

Securely pack your items in the original mailer and drop off the package at any authorized carrier location.

4

Get Refunded

Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing